Reputation
Monitor, request, and respond to reviews: all from one dashboard.
Real-time Google
review sync
Automated
review requests
after every visit
Multiple profiles in one
dashboard
AI-drafted review
responses
Real-Time Review
Dashboard
 Reviews sync automatically from Google. See your rating, total reviews, 1-star count, and response gaps at a glance. "4.8 ★ — 227 reviews — 7 one-star — 36 need response — Last synced: 39m ago." Sort by newest, highest, or lowest.
Manual Review Requests
Had a great appointment? Send a review request with one click from the patient profile. Patients get a direct link to your Google review page by SMS or email. One tap, no friction.
Automated Review
Requests
Turn on auto-requests and every patient gets a review request after their appointment. Set the timing; 1 hour after, same day, next morning. Choose SMS, email, or both. It runs forever without staff involvement.
Multi-Profile
Support
Multiple locations? Connect all your Google Business Profiles to one dashboard. Monitor ratings and review volume across every location. Automated requests link to the correct profile based on where the appointment took place.
AI-Drafted Responses
Respond to reviews directly from KloudMD. AI reads the review and drafts a professional response; warm thank-you for 5-stars, empathetic acknowledgment for 1-stars. Review, edit, and post without leaving the dashboard.
1-Star Alerts
Negative reviews are flagged immediately so your team can respond quickly before the situation escalates.
Review Trends
Track your rating and review volume over time. See if you're trending up or down. Correlate with review request campaigns.
Request Tracking
See how many requests were sent, opened, and converted into reviews. Know your request-to-review conversion rate. Optimize timing and messaging based on data.
Review monitoring
Review requests
Multi-location
Response
AI
Patient connection
Cost
Integration
Podium / Birdeye /
Manual Checking
KloudMD Reputation
KloudMD knows when a patient completes a visit because it's connected to your EMR. Automated review requests go out based on real appointment data, not guesswork. The right patient, the right time, the right link.
Every appointment — whether booked online, by AI, or by your staff — syncs to your EMR in real time. No double-entry. No mismatched calendars. One booking, everywhere.
Monitor your Google reviews in real time, request reviews manually or automatically, respond with AI-drafted replies, and manage multiple locations from one dashboard. Your reputation grows while your team focuses on patients.