Reputation

More Reviews. Better
Ratings. Zero Effort.

Monitor, request, and respond to reviews: all from one dashboard.

Your online reputation is the first thing new patients see, and most practices leave it to chance. KloudMD Reputation puts you in control. See all your Google reviews in real time, synced and organized. Request reviews manually after a great visit or set it to run automatically after every appointment. Connect multiple Google Business Profiles for multi-location practices. Respond to reviews with AI-drafted replies. And track your rating, review volume, and response gaps, so your reputation grows on autopilot.

Real-time Google
review sync

Automated
review requests
after every visit

Multiple profiles in one
dashboard

AI-drafted review
responses

See every review. Get more of them.
Respond faster.

Real-Time Review
Dashboard

 Reviews sync automatically from Google. See your rating, total reviews, 1-star count, and response gaps at a glance. "4.8 ★ — 227 reviews — 7 one-star — 36 need response — Last synced: 39m ago." Sort by newest, highest, or lowest.

Manual Review Requests

Had a great appointment? Send a review request with one click from the patient profile. Patients get a direct link to your Google review page by SMS or email. One tap, no friction.

Automated Review
Requests

Turn on auto-requests and every patient gets a review request after their appointment. Set the timing; 1 hour after, same day, next morning. Choose SMS, email, or both. It runs forever without staff involvement.

Multi-Profile
Support

Multiple locations? Connect all your Google Business Profiles to one dashboard. Monitor ratings and review volume across every location. Automated requests link to the correct profile based on where the appointment took place.

AI-Drafted Responses

Respond to reviews directly from KloudMD. AI reads the review and drafts a professional response; warm thank-you for 5-stars, empathetic acknowledgment for 1-stars. Review, edit, and post without leaving the dashboard.

1-Star Alerts

Negative reviews are flagged immediately so your team can respond quickly before the situation escalates.

Review Trends

Track your rating and review volume over time. See if you're trending up or down. Correlate with review request campaigns.

Request Tracking

See how many requests were sent, opened, and converted into reviews. Know your request-to-review conversion rate. Optimize timing and messaging based on data.

 Reputation Management That's Built
Into Your Practice Platform.

Review monitoring

Review requests

Multi-location

Response

AI

Patient connection

Cost

Integration

Podium / Birdeye /
Manual Checking

KloudMD Reputation

Review requests triggered by real appointments.

KloudMD knows when a patient completes a visit because it's connected to your EMR. Automated review requests go out based on real appointment data, not guesswork. The right patient, the right time, the right link.

See if your Electronic Medical Record (EMR)
Integrates with our System (CRM)

Every appointment — whether booked online, by AI, or by your staff — syncs to your EMR in real time. No double-entry. No mismatched calendars. One booking, everywhere.

More reviews. Better ratings.
No extra work.

Monitor your Google reviews in real time, request reviews manually or automatically, respond with AI-drafted replies, and manage multiple locations from one dashboard. Your reputation grows while your team focuses on patients.